Andrew Lynch, CEO, SSP
There’s no doubt that our industry, as many others, has faced some testing challenges over the last financial year, and these look set to continue into 2012. A measure, however, of our determination and drive here at SSP are the results we have achieved against this backdrop. Our like for like sales grew by 4.8% in the year to September 2011, rising to over £1.7 billion, with some strong growth in transaction numbers and spend.
Alongside a number of significant business wins in 2011, I am delighted that we have also achieved a retention rate of over 85%, in what has been a very busy year.