There’s something of a ‘technology’ theme to this edition of the FTU – and undoubtedly advances in the way our customers communicate and use technology in their everyday lives is something we must consider if we are to provide them with the best possible experience. More …

Social media guru Stephenie Rodriguez shares her thoughts on how the social media revolution will affect the travel retail industry.

‘Social media is not a platform, it is a paradigm shift.’

The world has undergone a behavioural transformation as technological advances and our human need to self-express have converged.  From a customer’s point of view, the immediacy is a critical motivator as open platforms like Twitter allow them to search, ask questions and get human responses in real time. More …

Two members of SSP’s management team, Richard Barclay and Stuart Coombes recently qualified as certified Speciality Coffee Association of Europe (SCAE) UK Barista Championship judges.

 This means they are now two of only 30 people eligible to judge in the UK regional finals of UK SCAE competitions.  More …

The latest news from SSP’s French business.

The team at SSP France have had a triumphant few months with the signing of a number of exciting new contracts and the opening of a number of high-profile outlets across the country including opening another Le Grand Comptoir and a new convenience store brand, o’picnic. More …

SSP sweeps the boards at inaugural Food and Beverage Awards.

The first ever Moodie Report Airport Food & Beverage Awards turned out (in the words of event host Dermot Davitt), to be ‘quite a night for SSP’. The company scooped four of the top prizes including the award for the Best Non-Alcoholic Beverage Outlet with Perfect Day at Frankfurt Airport, the Best Bar award, for the iconic Center bar at Zurich Airport, the best Food-Led Café Bar/Restaurant award for Le Grand Comptoir at George Bush Intercontinental Airport, Houston, and the Best Self Service/Assisted Service award was given to Hong Kong International Airport’s International Food Court at the airport’s West Hall. More …

SSP’s Asian success story continues with new contract win at Suvarnabhumi.

SSP Thailand has clinched a deal to operate four new outlets at Suvarnabhumi Airport, Bangkok. The outlets are situated in the food court area of the domestic terminal, which serves up to one million passengers every month. More …

Rail Gourmet has agreed a new deal with Eurostar to operate its CAV (logistics) operations, based at London Waterloo, London St Pancras and Ebbsfleet stations.

 The new venture began during particularly heavy snow fall in the UK, and the SSP team rose to the challenge according to Arnaud Masson, Head of On-Board Services for Eurostar. ‘I am really pleased how the start-up has gone, especially given the challenging conditions and I’m delighted that we started our working relationship in such a positive manner.’

A warm Irish welcome at Dublin’s new bars.

When Dublin Airport Authority began to make plans for its new Terminal 2, it was looking for a food and beverage offer that was in keeping with the eye-catching architecture of the building, offered a high quality but good value menu, and also captured the atmosphere of the country.  It was confident that SSP could meet the brief. More …

SSP has opened an impressive collection of brands at Budapest Ferihegy.

Often called ‘the Paris of the East’, Budapest is one of Europe’s most popular tourist destinations as well as a centre of commerce and culture.  Now SSP has brought some of the historic charm of the Hungarian capital to its airport’s impressive new Sky Court development. More …

New wire-free charging technology makes travellers’ lives a little easier.

Coming up with new and innovative ways to take some of the stress out of waiting for a flight is one way that the passenger’s experience can be improved – and delighting customers is always SSP’s top priority.

A mobile phone battery running low just as you go to make that important phone call is a hassle any traveller could do without.  Now visitors to SSP’s outlets can top up their phones and stay connected while enjoying a drink or something to eat – without the bother of carrying chargers and adaptors. More …