More reasons to choose Helsinki Airport

A revolutionary new approach to building relationships with customers at Finland’s Helsinki Airport is transforming the airport’s food and beverage business. Passengers can now spend and earn frequent-flyer rewards when they buy food and drink at the airport’s terminals. SSP has teamed with airline Finnair to offer customers the chance to redeem points, as well as collect them on all purchases over 10 Euros. More …

SSP’s TravelWise initiative goes from strength to strength

‘Value’ has been a watch-word in the travel retail business since the first signs of the down-turn of 2008.

Tapping into the spirit of the age both during the recession and as recovery strengthens, SSP’s TravelWise consumer value programme has proven to be the ideal vehicle to deliver the value customers so keenly seek. More …

Montreux Jazz Café goes international with debut in Australia

SSP’s highly original Montreux Jazz Café is to cross from Europe to the Antipodes, when Australia’s first Jazz Café opens in Sydney in May. The concept is expected to be very popular with Sydney’s travellers – the iconic music festival is well known among Australia’s music fans, who make up a high percentage of the event’s audience each year. More …

The team from SSP America went home from this year’s ARN awards ceremony with a clutch of prizes. More …

SSP has recently signed a seven plus two year deal to continue to operate at Zurich. The new contract will see the redevelopment of some of its existing units, including the Holiday Bar. More …

Travellers passing through London’s Victoria Station were invited to perform with a live Mexican band for the chance to win a five-star luxury holiday in Mexico. More …

SSP’s industry-leading mystery customer programme is fostering the highest possible standards of service

Ours is a service business. Looking after the customer is absolutely central to turning a simply good food and beverage operation into the sort of bar or café that becomes a true favourite with our passengers – and one they would be happy to recommend to others.

As part of a commitment to providing the best service in the industry, SSP has recently doubled its investment in initiatives to ensure every customer experience is a good one. More …

SSP outlets named favourites by cult listings magazine

Four out of the five restaurants selected as the best for airport dining at Hong Kong International Airport by Time Out are run by SSP. More …

Stunning new bars and restaurants at Malaga and Gran Canaria

March saw the opening of Malaga Airport’s much anticipated new third terminal – and among the stunning new facilities unveiled in a high-profile ceremony attended by His Royal Highness King Juan Carlos of Spain, was a dazzling collection of bars and restaurants created by SSP. More …

New York City’s famed steakhouse opens first airport location at JFK, Terminal 4

The Palm Bar & Grille at New York’s JFK Airport Terminal 4 welcomed its first customers at the beginning of March. More …